Privacy Policy

This Privacy Policy describes how personal information is collected, used, and shared when you visit the website for Park at Downtown (the “Site”).

INTRODUCTION

Park at Downtown (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit or interact with the Site.

This Privacy Policy applies only to information collected through this Site and does not apply to information collected offline or through third-party websites or platforms not controlled by us.

By accessing or using this Site, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT

Personal Information You Provide

When you interact with the Site, we may collect personal information that you voluntarily provide, including:

• First and last name
• Email address
• Phone number
• Desired move-in date
• Messages, inquiries, or tour requests submitted through forms on the Site

The Site does not collect sensitive personal information such as Social Security numbers, payment card numbers, or bank account information.

Applications, payments, background checks, and resident services are handled through third-party platforms and are subject to those providers’ privacy policies.

Automatically Collected Information

When you visit the Site, we automatically collect certain information about your device and usage, including:

• IP address
• Browser type and operating system
• Time zone
• Referring website or source
• Pages viewed and interactions with the Site

This information is referred to as Device Information.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to help operate, analyze, and improve the Site. These technologies may include:

• Cookies to support site functionality and preferences
• Log files to track Site activity
• Pixels or tags to measure performance and marketing effectiveness

You may disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Respond to inquiries, tour requests, and leasing communications
• Provide information related to availability, pricing, and property features
• Improve and optimize Site functionality and user experience
• Analyze traffic, usage patterns, and marketing performance
• Communicate with you according to your stated preferences
• Protect against fraud, misuse, or security risks
• Comply with applicable laws and legal obligations

THIRD-PARTY PROPERTY MANAGEMENT PLATFORMS

We use third-party property management and leasing software, including Entrata, to support leasing, applications, resident communications, and related services.

Personal information collected and processed through these platforms may include:

• First and last name
• Account login credentials
• Mailing address
• Email address
• Phone number
• IP address

If online payments or resident payment services are enabled, additional information may be collected directly by Entrata, such as bank account information or credit or debit card numbers.

This financial and sensitive information is collected and processed by Entrata in accordance with their own privacy and security practices. Park at Downtown does not store or process banking or payment card information on this Site.

SHARING YOUR INFORMATION

We may share personal information with trusted third parties only as necessary to operate the Site and provide services, including:

• Website analytics providers (such as Google Analytics)
• Property management and leasing platforms (such as Entrata)

We may also disclose information if required to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect our rights, property, or safety.

We do not sell your personal information.

THIRD-PARTY SERVICES AND LINKS

The Site may include links to or integrations with third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies separately.

DO NOT TRACK SIGNALS

At this time, the Site does not respond to “Do Not Track” signals from web browsers.

YOUR PRIVACY RIGHTS

Depending on your state or country of residence, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of certain communications

To exercise these rights, please contact us using the information below.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by law. You may request deletion of your information at any time, subject to legal or operational retention requirements.

CHILDREN’S PRIVACY

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of those changes.

CONTACT INFORMATION

If you have questions about this Privacy Policy or our privacy practices, please contact:

Park at Downtown
Management Company: Conserve Holdings LLC
Property Address: 51 Montague Road, Greenville, South Carolina 29617, United States